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At Bombay Threading & Skincare, we strive to ensure that our customers are completely satisfied with our services. However, we understand that sometimes mistakes can happen or expectations may not be met. In such cases, we have a fair and transparent refund policy in place.

Eligibility for Refunds

You are eligible for a refund if:

* You are not satisfied with the service provided and would like to cancel your appointment
* We are unable to provide the service booked
* We made an error in the service provided

Refund Process

To request a refund, please contact us within [timeframe, e.g., 24 hours] of your appointment by:

* Phone: [insert phone number]
* Email: [insert email address]
* In-person: visit our salon and speak to a manager

Please provide your appointment details and reason for requesting a refund. Our team will review your request and respond within [timeframe, e.g., 24 hours].

Refund Amount

If your refund request is approved, we will refund the full amount paid for the service. If you have paid by credit card, the refund will be processed back to your card. Cash payments will be refunded in cash.

Exceptions

Please note that refunds are not available for:

* Services partially rendered
* Services completed to satisfaction
* Products purchased
* Gift certificates or packages
* Cancellations made outside of the designated cancellation window (if applicable)

Changes to This Refund Policy

We may update this refund policy periodically. If we make significant changes, we will notify you by email or post a notice on our website.

By booking an appointment with us, you acknowledge that you have read, understood, and agree to our refund policy. If you have any questions or concerns, please don’t hesitate to reach out to us.